Shipping Policy
 
We aim to ship all orders within 2 business days after the order has been placed.
 
Once your order has been shipped, you will receive a confirmation email. From that moment, delivery times depend on the shipping carrier.
 
At this time, we only ship within the Netherlands.
 
Shipping costs are not included in the product price and will be automatically calculated and displayed during checkout.
 
Please note that pre-sale products have a different delivery timeframe, which will be clearly stated on the product page.
 
If you have any questions about your order, please contact us at plof.tote.nl@gmail.com.


 
Return Policy
 
Not completely satisfied with your PLOF. Tote? We're sorry to hear that, but returns are possible.
 
You have the right to return your order within 30 days of receiving it. To qualify for a refund, the product must be returned in good condition.
 
The cost of return shipping is the responsibility of the customer and will not be reimbursed by PLOF.
 
If a product shows clear signs of use, damage, or wear beyond what is necessary to inspect and evaluate the product, we reserve the right to apply a reduction in the refund amount or refuse the return.
 
Once we have received and approved your return, the purchase amount will be refunded within a reasonable period using the same payment method that was used for the original purchase.
 
If you have received a damaged or defective product, please contact us within 14 days of receipt at plof.tote@gmail.comso that we can work together to find a suitable solution.
 
To register a return or if you have any other questions, please contact us at plof.tote.nl@gmail.com